Unit of Study VTEC3009 The Professional Veterinary Technician (2024)

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Unit Snapshot

Unit type

UG Coursework Unit
Credit points

12
Faculty & College

Faculty of Science and Engineering
Placement

No

Pre-requisites

- Clinical Placements 2
Co-requisites

- Veterinary Practice Operations and Communication Skills

Unit description

This unit provides students with the opportunity to consolidate the knowledge and skills required for a professional career in veterinary technology. The unit exposes students to a range of communication and practice management based factors that are essential skills for veterinary technicians. Students will also practice managing complex communications in the veterinary clinic environment.

Unit content

Module 1. Telephone and email etiquette

Module 2. Front of house in veterinary practices

Module 3. Conflict resolution in veterinary practice

Module 4. Veterinary practice finances 1

Module 5. Veterinary practice finances 2

Module 6. Leadership in veterinary teams

Availabilities

Not currently available in 2024

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

demonstrate proficiency in professional verbal, written communication and innovative technologies in the context of veterinary practice

demonstrate proficiency in conflict resolution in a range of settings applicable to veterinary practice

apply specialised knowledge of veterinary practice finances to identify deficiencies and recommend remedial action

integrate leadership skills into the veterinary technicians role within a veterinary practice and across a range of cultural contexts, while engaging in reflective practice.

Fee information

Domestic

Commonwealth Supported courses
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