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Incident and Hazard Reporting
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RiskWare
Southern Cross University’s incident and hazard management solution, RiskWare, facilitates the online reporting, investigation and actioning of all incidents and hazards.
Key features of the solution include:
- Provide online access to all staff and students to report incidents and hazards
- Supporting the workflow for the investigation and actioning of reports
- Streamlined reporting process
- Improved overall user experience
- Extended reporting options
To report a hazard or incident, simply click RiskWare to access the online system using your usual SCU user name and password. Information on how to submit a report and complete a Management Plan can be found in the RiskWare FAQs.
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RiskWare app
The reporting of hazards and incidents is also available via your mobile device. This gives all staff and students the ability to instantly report hazards and incidents, no matter where they are.
To use the application:
- Simply download the RiskWare app onto your mobile device from the App Store or Google Play
- Once downloaded, open the app
- Before logging in for the first time you will need to:
- Click on Settings
- Select Production
- Type SCU into the Access Code
- Click Save
- Click Sign in
- Enter your university email address and click next - this will direct you to SCU’s sign-on page
- Enter your normal SCU details (eg. user name, password) where required
Help and further information
If you are unable to access RiskWare, please contact the Technical Services Help Desk.
Enquiries regarding the general use of RiskWare should be directed to:
- Staff - whs@scu.edu.au
- Student - studentsafety@scu.edu.au
Privacy notice
Southern Cross University needs this information to meet its obligations under Work Health and Safety legislation. If you do not provide all of the information requested, it may not be possible for the University to investigate the incident or to meet its legal obligations.
The University uses RiskWare Incident Management software to collect and store information on its behalf, and to manage the incident reporting process.
The RiskWare Privacy Policy can be found here.
We will use the information collected by us, or on our behalf, for the purposes of investigating the incident, accident or hazard being reported, driving workflows, and case management. We may also disclose information to SafeWork NSW, WorkSafe Qld and the University’s insurers, if required. We may also use de-identified information for statistical and reporting purposes.
We will treat your personal information confidentially and will not disclose it to third parties without your consent unless we are required or permitted to do so by law.
You may request access and correct your personal information at any time, subject to any exceptions in relevant legislation. If you wish to seek access to your personal information please contact whs@scu.edu.au.