Domestic violence government and local community support services

Organisation Contact Service available
Ambulance - Fire - Police 000 or 112 from mobiles
TTY: 1800 067 167		  
Centrelink 132 717 or 131 794 A Crisis payment is available if you have experienced domestic violence and you have left home, or your partner has left or been removed because of the violence.
Domestic Violence Line

1800 656 463 (24hr)
TTY: 1800 671 442

1300789978 (24hr)

1800 811 811 (24hr)
1800 600 636
(9am - midnight 7 days)

The Domestic Violence Line makes referrals to women's refuges and explains what they are and what they do.

Police:

  • Assistance Line (NSW & Qld)
  • Domestic Violence Liaison Officers (DVLO):
    • Coffs Harbour Police Station
    • Lismore Police Station
    • Tweed Police Station

131 444 (24hr)

 

+ 61 2 6652 0299 (24hr)
+ 61 2 6626 0599 (24hr)
+ 61 7 5536 0999 (24hr)

DVLO's are trained police officers who respond to domestic and family violence.

It is the legal responsibility of the Police to apply for an Apprehended Violence Order for you and your children when a domestic violence offence has been committed; is imminent or likely to be committed.
Lifeline 131 114 (24hr) National 24/7 crisis telephone counselling, information and referral services providing an immediate and confidential opportunity to discuss a problem or emergency.
NSW Rape Crisis Centre 1800 454 017 (24hr)  
Domestic and Family Violence in LGBTIQ Relationships + 61 2 9635 8022

Domestic and Family Violence in LGBTIQ Relationships.
Child Protection Helpline 132111 (24hr)
TTY 1800 212 939

Report and investigate child abuse allegations state wide, assistance for families in crisis, emergency interpreter service where needed.
Child Abuse Prevention Service

1800 688 009
(9am-5pm Monday - Friday)

 Provides support workers offering information, referral and ongoing support to those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support.
National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24hr) Free confidential counselling and information service providing professionally qualified, specialist counsellors who provide counselling, information, advice and referrals to relevant local services.
Kids Helpline 1800 551 800 (24hr) National 24/7 crisis telephone counselling, information and referral services providing an immediate and confidential opportunity to discuss a problem or emergency.
Family Relationship Centre 1800 050 321  

Local health and community services

Search for services available in your local area using the Lifeline Service Finder, an online directory of free or low cost health and community services available in Australia. Select domestic/family violence from the keyword list and enter your postcode to obtain a list of services available in your local area.