Student Feedback

Student Surveys

Southern Cross University surveys students for a number of purposes, including:

1. Ensuring students' views inform planning, quality assurance and improvement activities;
2. Reporting requirements; and
3. Benchmarking and external referencing.

The results of these surveys help the University to know what is important to students, what the University does well and what needs improvement.

Student Survey approval

The University’s Student Survey Policy governs surveys of prospective, current and former students.

Before conducting a student survey, survey owners should complete the Student Survey Approval Form.

The form will guide you through the steps needed to design and gain approval for a survey of SCU students.

Official Surveys

The Office of Business Intelligence and Quality conduct SCU’s official surveys, as mandated by the University executive or the Australian government.

To ensure high response for official surveys, any survey of current students conducted in the same period requires additional approval from the Vice President (Students) and Registrar.

The Protected Period

The 2025 protected period covers the enumeration of the unit feedback survey, and the Student Experience Survey. Seek additional approval from the Vice President (Students) and Registrar before running a survey during the 2025 protected period:

Download Protected Period 2025

BIQ Official Surveys in Detail

In addition to the surveys in the protected period, BIQ also administer other official surveys. A description of current official surveys is below:

Enquiries? Email: unitfeedback@scu.edu.au