Maintenance
Announcement
Property Services maintenance management system ARCHIBUS is undergoing a significant upgrade on Tuesday 7 May 2024 from 3:30pm.
The upgrade requires a temporary services outage, which means that access will be restricted and no new requests can be submitted.
If you have any urgent requests or questions, please don't hesitate to contact propertyservices@scu.edu.au or archibus@scu.edu.au.
Thank you for your understanding and patience.
Campus Maintenance and Archibus
Maintenance which can be requested in Archibus
If the work is to be charged back to the unit/department - please enter your contact details and a GL code in the work request description.
- Doors & windows repairs
- Locks & door closure repairs
- Installation of pin boards & white boards
- Wall repairs
- Room set-up & office relocations
- External building repairs
- Building & door signage
- Minor office furniture repairs
- Dripping taps & leaking toilets
- Domestic hot water repairs
- Electrical & lighting repairs
- Data & Cabling installs
- Electrical testing & tagging
- Air conditioning maintenance & repairs
- Fume cupboard repairs
- Pest concerns
- Cleaning
- Recycling & waste (general & confidential)
- Grounds maintenance
When reporting a maintenance issue, please be sure to select one of the updated problem type codes. This will ensure your Archibus request is promptly and accurately assigned to those who can help. Download Archibus Problem Types .
Archibus Log in
User Manual:
Archibus Manual (staff only)
Follow-up Archibus jobs:
Email archibus@scu.edu.au to follow-up on a job that has already been logged.
Friendly Reminder:
If you wish to raise a number of tasks via Archibus, please submit them in separate work order requests. Please avoid collating your tasks into one request as these cannot be allocated and will be cancelled, the only exception for collated requests is when the tasks are the same 'problem type' (i.e. two electrical tasks or two furniture requests).