/prod01/channel_8/media/scu-dep/current-students/images/Coffs-harbour_student-group_20220616_33.jpg)
/prod01/channel_8/media/scu-dep/current-students/services/counselling/images/RS21533_English-College-Student_20191210_DSC_6961.jpg)
/prod01/channel_8/media/scu-dep/study/scholarships/images/STEPHANIE-PORTO-108-2.jpg)
/prod01/channel_8/media/scu-dep/study/arts-and-humanities/images/RS20958_Chin-Yung-Pang-Andy_20190309__79I5562-960X540.jpg)
/prod01/channel_8/media/scu-dep/experience/images/SCU-INTNL-STUDY-GUIDE-280422-256.jpg)
/prod01/channel_8/media/dep-site-assets/component-library/screenshots/online-1X1.jpg)
Contact information, locations and addresses
During the holiday season, hours may vary. Please be aware that on December 25th, 26th, and January 1st 2025, all teams will be offline.
/prod01/channel_8/media/scu-dep/current-students/student-administration/Student-advice-and-guidance.jpg)
We all know that as a student time is precious.
At Southern Cross University we want you to make the most of your time and have the advice and guidance you need.
Client services is the gateway to all university services we look after things like student ID cards, managing
your enrolment, class registrations and unit selection.
We can also refer you on to other services. The SCU website has a wealth of information that can assist you to understand how to get the most out of your studies. The student administration page is the best place to look when you need help in these areas.
So if you need help remember Client Services is here for you.
Call 1800 72 4357 to speak to a student adviser or email us at enquiry at SCU edu dot au you can also contact us on web chat which you can find at the bottom of the
page on the SCU website.
You can also pop into the shared services hubs at Coffs Harbor and the Gold Coast or head to the Student Centre at the Lismore campus for
face-to-face advice.
We hope you have a wonderful time studying at Southern Cross University.
Virtual Client Service Support
To ensure the health and safety of the Southern Cross University community, Student Administration staff are and available to help you via a variety of channels.
Enrolling and Course Progressions Student Administration Information Services and support for studentsChat
Use the live Click to Chat service at the bottom of this page to get help from Client Service staff.
Chat hours
Monday - Friday
10:00am - 5:00pm NSW (9:00am - 4:00pm QLD)
Visit
Our campuses are accessible by car, public transport, cycleways and footpaths. Find campus addresses, contact information and course specific contacts below.
Visit hours
Monday - Friday
Lismore and Coffs Harbour: 9:00am - 5:00pm NSW (8:00am - 4:00pm QLD)
Gold Coast: 8:00am - 5:00pm QLD (9:00am - 6:00pm NSW)
Call or email
Contact our team directly for help and support.
Phone: 1800 SC HELP / 1800 72 4357
Calling Outside Australia: +61 2 6620 3666
University Switchboard (connect to anywhere in the University): 1800 111 890
Email: enquiry@scu.edu.au
Call hours:
Monday - Friday
8:00am - 5:00pm NSW (7:00am - 4:00pm QLD)
Campus contacts
T: 1800 SC HELP / 1800 72 4357
E: enquiry@scu.edu.au
Street Address:
Military Road
East Lismore NSW 2480
Postal address:
PO Box 157
Lismore NSW 2480
T: 1800 SC HELP / 1800 72 4357
E: enquiry@scu.edu.au
Street Address:
Hogbin Drive
Coffs Harbour NSW 2450
Postal address:
Same as street address
T: 1800 SC HELP / 1800 72 4357
E: enquiry@scu.edu.au
Street Address:
Southern Cross Drive
Bilinga QLD 4225
(Access via Terminal Drive, Gold Coast Airport)
Postal address:
Locked Mail Bag 4
Coolangatta QLD 4225
T: +61 2 8599 1820 or 1800 422 226 (from Australia)
E: sydstudentsupport@scu.edu.au
Street Address:
Level 2, 84-86 Mary Street
Surry Hills NSW 2010
Australia
Postal Address:
Same as street address
T: +61 2 8599 1820 or 1800 422 226 (from Australia)
E: melbstudentsupport@scu.edu.au
Street Address:
108 Lonsdale St
Melbourne VIC 3000
Australia
Postal Address:
Same as street address
T: +61 2 8599 1820 or 1800 422 226 (from Australia)
E: perthstudentsupport@scu.edu.au
Street Address:
Ground Floor
297 Hay Street
East Perth WA 6004
Australia
Postal Address:
Same as street address
Sydney
T: +61 2 8249 3200
F: +61 2 9240 1338
Street Address:
60 Phillip Street
Sydney NSW 2000
Australia
Postal Address:
Same as street address
Melbourne
Street Address:
Level 3, 399 Lonsdale Street
Melbourne VIC 3000
Australia
Postal Address:
Same as street address
Brisbane
Street Address:
Level 13, 127 Creek Street
Brisbane 4000 QLD
Postal Address:
Same as street address
Hayman Island
Street Address:
Raintree Avenue
Hayman Island, 4801 QLD
Postal Address:
Same as street address
T: +61 2 6659 8100
E: nmsc@scu.edu.au
Street Address:
Bay Drive - Charlesworth Bay
Coffs Harbour NSW 2450
Australia
Postal address:
PO Box 4321
Coffs Harbour NSW 2450
Australia
T: 1300 308 233
E: SCU.GoldCoast@tafeqld.edu.au
Street Address:
Level 2, Customer Service
198 Foxwell Road
Coomera, Qld, 4209
Postal address:
Tafe Coomera Campus
Level 2, Customer Service
198 Foxwell Road
Coomera, Qld, 4209
Course related enquiries
Please contact one of the Client Services teams below.
Course type |
Contact |
| Health enquiry | health.enquiry@scu.edu.au |
| Education enquiry | education.enquiry@scu.edu.au |
| Business enquiry | fbla.enquiry@scu.edu.au |
| Law enquiry | fbla.enquiry@scu.edu.au |
| Arts enquiry | fbla.enquiry@scu.edu.au |
| Science and Engineering enquiry | fse.enquiry@scu.edu.au |
| SCU College enquiry | enquiry@scu.edu.au |
| Gnibi College of Indigenous Australian Peoples enquiry | gnibi.enquiry@scu.edu.au |