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Mail, Postage and Freight

Lismore Mail Collection and Delivery Service

Lismore campus provides a single mail run commencing at 1pm each day. With a single daily run, internal mail will now be delivered on the next business day. Whilst efforts will be made to process outgoing/external mail and courier items for same day despatch, outgoing mail should also be assumed to be despatched on the next business day.

Anyone wishing to have items despatched on the same day must ensure that they are received by mailroom as early as possible and by no later than 1pm.

To assist with this, Facilities Management staff and Security staff frequently traverse campus areas and will be able to help with deliveries of priority items to the mailroom. Anyone wishing to arrange for collection of urgent mail items can contact them on x73222.

For larger non-mail items, incoming stores deliveries (i.e. bulky items, etc.) will be received into stores between the hours of 8am and 12pm. If you are expecting larger items or orders, please ensure that suppliers are made aware of this when arranging delivery.

If you have any queries on the above or in relation to any other postal services please contact the Mailroom on x73687.

SCU's preferred Courier Company is Toll Priority Couriers.

Gold Coast Mail Collection and Delivery

Mail for Gold Coast Campus is collected from Australia Post at approximately 7.30am. Riverside mail is delivered via the Campus Shuttle Bus on the 8.30am run and collected for despatch on the 2.00pm run. Mail for despatch can be left at the reception of each campus.

Service description

  • Receive, sort, process and despatch incoming and outgoing mail for Southern Cross University.
  • Provide advice and assistance to University staff on regulations and procedures for despatch of mail.
  • Advise staff on cost saving products offered by Australia Post and courier companies.
  • Liaise with Australia Post and courier companies for follow up of undelivered items and ordering products on behalf of Schools and Cost Centres.

First point of contact

Lismore Campus
e: mailroom@scu.edu.au
t: 02 6620 3687

Gold Coast Campus
e: gcsharedserviceshub@scu.edu.au

Support

Staff are encouraged to contact the mailroom for any enquiries they may have in relation to their mailing needs.

Service availability

8.30am to 5pm, Monday to Friday.

Updated: 11 November 2013